KFC) Nigeria

KFC Nigeria Faces Backlash for Discriminating Against Physically-Challenged Customer

FAAN shuts down KFC outlet at Lagos Airport for discrimination. KFC apologizes to Gbenga Daniel's son over mistreatment. Read about the recent incident at KFC in Lagos!

KFC Nigeria has recently come under fire for discriminating against a physically-challenged customer at its outlet inside the Murtala Muhammed International Airport in Lagos. The Federal Airports Authority of Nigeria (FAAN) took swift action by shutting down the branch, following confirmed allegations of discriminatory treatment. Adebola Daniel, son of former Ogun State Governor Gbenga Daniel, received a formal apology from KFC Nigeria for the humiliating experience he endured at the fast-food joint.

In a statement addressing the incident, KFC Nigeria expressed regret for the mistreatment and emphasized their commitment to inclusivity and respect for all customers. This incident has sparked conversations about the importance of accessibility and equality in public spaces, highlighting the need for businesses to prioritize accommodating customers with disabilities.

Interestingly, this is not the first time KFC Nigeria has faced backlash for discriminatory practices. In 2019, a similar incident involving a customer with a disability resulted in public outrage and calls for better training of staff to prevent such occurrences. These incidents serve as reminders for businesses to uphold values of diversity and inclusivity, ensuring that all customers are treated with dignity and respect.

In the wake of these events, KFC Nigeria has implemented additional training programs for staff to raise awareness about disability rights and ensure that all customers receive equal and fair treatment. This proactive approach aims to prevent future incidents of discrimination and reinforce the brand's commitment to providing a welcoming environment for everyone.